Data Protection
Privacy Policy
Effective date: June 1, 2026. Your privacy is paramount. We are committed to protecting your personal data.
1. Information We Collect
We collect information to provide better services to all our users. The types of personal information we collect include:
- Account Information: When you register for an account, we collect your name, email address, and password.
- Practice Data: We collect data on your practice sessions, including questions answered, time taken, and accuracy, to power our adaptive learning engine.
- Device Information: We collect minimal device-specific information (such as your hardware model, operating system version) to ensure technical compatibility.
2. How We Use Information
We use the information we collect from all our services for the following purposes:
- Provide our services: To operate, maintain, and provide all of the features and services found on MakerHub.
- Personalization: To tailor the learning experience and content specifically to your academic needs.
- Communication: To send you technical notices, updates, security alerts, and support messages.
- Improvement: To understand and analyze the usage trends and preferences of our users to improve the Service.
3. Data Security
We use industry-standard physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We use SSL (Secure Sockets Layer) encryption to protect your data during transmission.
4. Your Data Rights
You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section.
If you are unable to perform these actions yourself, please contact us to assist you.
5. Third-Party Services
We may use third-party service providers to monitor and analyze the use of our Service, including PostHog (product analytics and session insights), Google Tag Manager, and Google Analytics (traffic and marketing measurement). These providers process usage data on our behalf under their respective terms and are not permitted to use it for unrelated purposes. You can accept or decline optional analytics cookies via the banner on our marketing site.
Privacy Concerns?
Contact our Data Protection Officer at privacy@makerhub.tech.